Our Commitment
Evergreen Life Advisors is committed to ensuring that our website is accessible to people with disabilities. We believe that everyone deserves equal access to information about life insurance options that protect their families. We continually work to maintain and improve the accessibility of our website for all users, including those who use assistive technologies.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard widely adopted by U.S. courts and recognized by the U.S. Department of Justice as a benchmark for compliance with the Americans with Disabilities Act (ADA).
Our website has been designed and developed with accessibility in mind from the start. We test regularly with a range of assistive technologies and conduct ongoing audits.
Accessibility Features
The following features are built into our website to support accessibility:
For Screen Reader Users (Including People Who Are Blind or Have Low Vision)
- Semantic HTML structure with proper heading hierarchy (H1, H2, H3)
- Descriptive alternative text on all meaningful images
- ARIA landmarks and labels to identify regions and interactive elements
- Form fields with associated labels and clear error messages
- Live region announcements for dynamic content (such as form submission confirmations)
- "Skip to main content" link at the top of every page for keyboard users
For Keyboard Users
- All interactive elements (links, buttons, form fields) are reachable using the keyboard
- Visible focus indicators show where you are on the page
- Logical tab order follows the visual layout
- No keyboard traps
For Users With Low Vision
- Color contrast meets or exceeds WCAG AA requirements (4.5:1 for normal text, 3:1 for large text)
- Text can be resized up to 200% without loss of content or functionality
- Information is not conveyed by color alone
- Clean, readable typography with adequate spacing
For Users With Cognitive or Motor Disabilities
- Clear, plain-language content avoiding insurance jargon where possible
- Consistent navigation and predictable page layouts
- Adequate touch target sizes for mobile users
- Reduced motion respected via the
prefers-reduced-motionsetting - Forms allow you to review and correct information before submitting
Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers including JAWS, NVDA, VoiceOver (Mac/iOS), and TalkBack (Android)
- Voice recognition software including Dragon NaturallySpeaking
- Screen magnification software
- Browser zoom and high-contrast modes
We support the latest versions of the following browsers: Chrome, Firefox, Safari, and Edge.
Known Limitations
Despite our efforts to ensure accessibility, there may be some limitations. If you encounter any accessibility barriers on our website, please contact us so we can address them. Areas we are actively working on include:
- Ongoing review of third-party content and embedded services
- Continuous improvement of complex interactive elements
Feedback and Assistance
If you experience any difficulty accessing any part of our website, or if you have questions, comments, or suggestions about accessibility, please contact us. We welcome your feedback and will respond promptly.
Evergreen Life Advisors
Email: armand@evergreenlifeadvisors.com
Subject Line: "Accessibility"
If you need assistance completing a quote request or accessing information on our website due to a disability, we are happy to provide support over the phone or by email. Just reach out and let us know how we can help.
We aim to respond to accessibility-related inquiries within 2 business days.
Formal Complaints
If you have not received a satisfactory response to a feedback request, you may file a complaint with the U.S. Department of Justice, which oversees Title III of the Americans with Disabilities Act:
U.S. Department of Justice, Civil Rights Division: www.ada.gov
Ongoing Improvement
Accessibility is not a one-time project — it's an ongoing commitment. We regularly review our website, train our team on accessibility best practices, and incorporate accessibility considerations into every update we make. As web accessibility standards evolve, we evolve with them.